Frequently Asked Questions
Everything you need to know about your Dukes Weight Loss shopping experience.
How do I know which size will fit me best?
We provide a detailed size guide on every product page. Since our apparel is designed to complement your body's transformation, we recommend measuring your current bust, waist, and hips to ensure the perfect fit.
What is your return policy for shapewear and compression garments?
For hygiene reasons, shapewear must be returned in unworn, original condition with all tags and protective liners intact within 30 days of purchase.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team.
Do you offer international shipping?
Yes, Dukes Weight Loss ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.